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FAQ

Frequently Asked Questions

How much is postage and packing ?

How do I place an order ?

Why do I need to register ?

Do I need a PAYPAL account ?

How quickly are orders despatched ?

Do you accept orders from outside the UK ?

What is your returns policy ?

 

How much is postage and packing ?

For orders from within the UK we add £1 to your total order regardless of the order size.   For deliveries to destinations outside the UK we add £2.50.

How do I place an order ?

You can pay using your Credit or Debit card via the PAYPAL system.  If you already have a PAYPAL account you just need to log in using your registered email address and password.  PAYPAL is one of the most secure online purchase systems in the world. We never see you credit card details. For more information visit PAYPAL

Do I need to register ?

No - you can buy without registering. Simply click the green "Continue to Checkout" button.

Do I need a PAYPAL account ?

No. If you do not have a PAYPAL account then you can pay using any Credit or Debit card.
Alternatively you can pay through GOOGLE CHECKOUT.

How quickly are orders despatched ?

Your order is sent by Royal Mail first class post and will usually be despatched within 2 to 3 working days.

Do you accept orders from outside the UK ?

Yes, we do accept orders from Europe, North America, Cananda, Australia and New Zealand.  We charge £1.50.

What is your returns policy ?

If you aren't completely satisfied with your order then please send us an email at sales@darwinUK.com with your name and order number and we'll tell you what to do next.


 

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